Center Receptionist - (Appleton) in Appleton, Wisconsin For Sale

Job Description Improving Lives. Improving life for everyone . A subsidiary of Baxter Healthcare, BioLife is an industry leader in operating high quality plasmapheresis centers throughout the United States. At BioLife Plasma Services , we excel at caring. Caring for the quality of our lifesaving services, caring for the donors who help make it happen, and caring for the communities we call home. BioLife employees work of our operating hours, which vary by location, however generally range from 4:30AM - 10:00PM Monday - Friday. Saturday 4:30AM-9:00PM. As a global leader dedicated to building the best team in healthcare, we offer competitive compensation and full benefits. For specific location center operating hours, and to learn more about BioLife Plasma Services, please visit company website . Under the general direction of the Plasma Center Manager provides receptionist support to the plasma collection center. Primarily provides customer service and performs administrative duties. Greets all visitors to the facility including new and repeat donors in a timely manner exhibiting strong customer service skills. Answers incoming phone calls in a timely manner exhibiting strong customer service skills. Administrative functions related to new donors, repeat donors and SPE only donors that include but are not limited to: Verifying appointment times. Assisting donors with future appointments. Ensuring repeat donors scan in electronic system. Creating or pulling donor record files. Verifying prior donations. Requesting identification for new donors. Notifying the appropriate personnel that visitor/donor has arrived. Contact donors to remind them of physical appointments. Performs other duties as necessary. Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen). Requires occasional leaning, bending, stooping, crouching, reaching above shoulders and below knees and the ability to walk and stand for entire work shift. Must be able to communicate face to face as well as over the telephone Qualifications High School Diploma or equivalent. Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Experience in a laboratory, hospital, or other regulated environment is a plus. Candidate should have strong interpersonal skills and be an excellent communicator who can successfully interact with visitors and customers. Requires excellent English language comprehension, both written and verbal. Experience in Microsoft Office Suite applications. Must be able to prioritize work and handle multiple projects simultaneously. Equal Employment Opportunity Discrimination in hiring, promotion and all other employment decisions on the basis of race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other basis protected by Federal, state or local laws is prohibited. Puerto Rico laws also prohibit discrimination based on social and political ideas. As a federal contractor, Baxter is also subject to Executive Order xxxx6. In addition to prohibiting discrimination, this Executive Order also requires Baxter to be an Affirmative Action employer. EEO is the Law EEO is the law GINA Supplement Baxter is committed to working with and providing reasonable accommodation to individuals with disabilities. Click here for more information, including how to request an accommodation. Company Description: Baxter International Inc. (NYSE:BAX), through its subsidiaries, develops, manufactures and markets products that save and sustain the lives of people with hemophilia, immune disorders, infectious diseases, kidney disease, trauma, and other chronic and acute medical conditions. As a global, diversified healthcare company, Baxter applies a unique combination of expertise in medical devices, pharmaceuticals and biotechnology to create products that advance patient care worldwide. Baxter had xxxx sales of $14.2 billion and has approximately 50,800 employees.
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